DTL Planning
Dustin Lee · Healthcare SaaS Implementation & Workflow Automation

I sit down with people who have a problem that matters, and I build the thing that solves it.

Experience7 Years Healthcare SaaS
DomainHealthcare IT · Workflow Automation
ApproachFirst Principles · Systems · Lean Six Sigma

Every conversation circles something nobody has said out loud yet. People come in with a hundred problems. Underneath all of them is one thing, the sun in their solar system. They want to talk about Earth, Mars, and Jupiter. But what they actually need to solve for is the sun. Once I find it, I build the gravity for it, so everything that helps them get there can orbit it cleanly. The solar system is, well, a system after all.

Healthcare SaaS
WellSky · Senior Support Engineer, Solution Analyst, Senior Technical Support · 2019 to 2023
Automation & Systems
ATI Restoration · Workflow automation reducing 4+ hour daily processes to under 20 minutes · 2024 to Present
Certifications
Lean Six Sigma Green Belt (in progress)
01
Before anything else, know the person. How they communicate, what they're comfortable saying out loud, what they're dancing around. The problem lives inside that.
02
If the foundation isn't right, every addition after it costs 100x what it should. The API you never built becomes the entire project you have to retrofit later. You don't get to skip it. You just pay for it differently.
03
Plan enough to understand the full scope. Build what the moment actually requires. The rest gets documented and shelved, not abandoned, so when urgency hits you're pulling something down that was already thought through and not starting from scratch.
Get in touch

"If Dustin wanted to become the broccoli eating champion of the world, he would become it."

Connect on LinkedIn →